Case Study

Sigmund Software – Aura Platform with Deep Healthcare & AI Expertise

Partnering to Build a Next-Generation EHR and Practice Management Solution for Behavioral Health
Sigmund Software Image

Client Overview

Client: Sigmund Software Industry: Behavioral Health and Human Services Product Focus: Cloud-based, fully integrated Electronic Health Record (EHR) and Practice Management (PM) solution Flagship Product: Aura – An all-in-one AI-powered platform for EHR, EMR, and RCM

Business Outcomes

  • Accelerated Time-to-Market: ChampSoft’s healthcare platform experience enabled faster development cycles, helping Sigmund bring Aura to market more efficiently.
  • Elevated Clinical Utility: AI-enhanced workflows and customization features aligned directly with clinicians’ needs—reducing documentation time and increasing engagement.
  • Improved Operational Control: With integrated EHR, EMR, and RCM features, Aura empowered healthcare organizations to manage care and revenue seamlessly in one platform.
  • Enterprise-Ready Compliance: Security and interoperability architecture enabled Sigmund to win contracts with enterprise behavioral health providers and health systems.

Why It Matters

Sigmund Software’s Aura platform is a testament to the power of combining cutting-edge technology with deep healthcare domain knowledge. ChampSoft’s contributions ensured Aura is more than just another EHR—it is a smart, secure, scalable ecosystem for healthcare delivery and administration. This collaboration highlights ChampSoft’s strength not only in building robust healthcare systems but also in applying real-world AI capabilities to solve the most pressing challenges in modern healthcare IT.

About Sigmund Software

Sigmund Software, a recognized leader in behavioral health EHR solutions, developed Aura to modernize care delivery, improve operational efficiency, and enhance patient outcomes across diverse healthcare settings. While they had a strong product vision, they needed a development partner with proven healthcare software expertise, a track record in EMR/EHR/PM systems, and a deep understanding of AI in healthcare to bring this next-generation platform to life. Sigmund selected ChampSoft as their strategic development partner to co-architect, enhance, and scale Aura, ensuring it meets the demands of clinicians, administrators, and patients alike.

ChampSoft’s Role

  1. Healthcare Software Expertise

With extensive experience in building enterprise-grade EHR/EMR and Practice Management platforms—including regulatory compliance, clinical workflow automation, and patient safety—ChampSoft was instrumental in:

  • Designing intuitive and specialty-aware clinical workflows.
  • Creating customizable modules to support different types of behavioral health practices.
  • Architecting scalable solutions with cloud-first and on-premise deployment models.
  1. AI Integration for Clinical & Operational Intelligence

ChampSoft brought critical innovation to Aura’s AI-powered core, focusing on:

  • Predictive analytics for population health management.
  • Intelligent document routing and workflow suggestions to reduce administrative burden.
  • AI-driven decision support tools embedded within clinical encounters to improve diagnostic accuracy and care planning.
  • Optimization of revenue cycle management using real-time, AI-enhanced insights into billing trends, denial patterns, and payment cycles.
  1. Security, Compliance, and Interoperability Leadership

Given the sensitive nature of behavioral health data, ChampSoft provided:

  • Expertise in HIPAA and GDPR compliance, implementing end-to-end encryption, multi-factor authentication, and role-based access controls.
  • Development of robust audit logging and access reporting mechanisms.
  • Seamless HL7 and FHIR-compliant interfaces, enabling Aura to integrate with hospital systems, labs, pharmacies, and third-party healthcare platforms via secure APIs.

Key Features of Aura (Enabled by ChampSoft)

Customizable EHR

Specialty-specific workflows, intuitive UI/UX, cloud and on-prem deployment options

AI & Analytics

Predictive analytics, KPI dashboards, outcome tracking, and clinical performance visualization

Interoperability

HL7/FHIR compliance, lab/pharmacy integration, third-party API connections

Data Security

Full HIPAA/GDPR compliance, advanced security protocols, audit trails, and user permissions

RCM Optimization

Automated billing/claims, insurance verification, coding support, real-time financial dashboards
Sigmund Software Image

Client Overview

Client: Sigmund Software Industry: Behavioral Health and Human Services Product Focus: Cloud-based, fully integrated Electronic Health Record (EHR) and Practice Management (PM) solution Flagship Product: Aura – An all-in-one AI-powered platform for EHR, EMR, and RCM

About Sigmund Software

Sigmund Software, a recognized leader in behavioral health EHR solutions, developed Aura to modernize care delivery, improve operational efficiency, and enhance patient outcomes across diverse healthcare settings. While they had a strong product vision, they needed a development partner with proven healthcare software expertise, a track record in EMR/EHR/PM systems, and a deep understanding of AI in healthcare to bring this next-generation platform to life. Sigmund selected ChampSoft as their strategic development partner to co-architect, enhance, and scale Aura, ensuring it meets the demands of clinicians, administrators, and patients alike.

ChampSoft’s Role

  1. Healthcare Software Expertise

With extensive experience in building enterprise-grade EHR/EMR and Practice Management platforms—including regulatory compliance, clinical workflow automation, and patient safety—ChampSoft was instrumental in:

  • Designing intuitive and specialty-aware clinical workflows.
  • Creating customizable modules to support different types of behavioral health practices.
  • Architecting scalable solutions with cloud-first and on-premise deployment models.
  1. AI Integration for Clinical & Operational Intelligence

ChampSoft brought critical innovation to Aura’s AI-powered core, focusing on:

  • Predictive analytics for population health management.
  • Intelligent document routing and workflow suggestions to reduce administrative burden.
  • AI-driven decision support tools embedded within clinical encounters to improve diagnostic accuracy and care planning.
  • Optimization of revenue cycle management using real-time, AI-enhanced insights into billing trends, denial patterns, and payment cycles.
  1. Security, Compliance, and Interoperability Leadership

Given the sensitive nature of behavioral health data, ChampSoft provided:

  • Expertise in HIPAA and GDPR compliance, implementing end-to-end encryption, multi-factor authentication, and role-based access controls.
  • Development of robust audit logging and access reporting mechanisms.
  • Seamless HL7 and FHIR-compliant interfaces, enabling Aura to integrate with hospital systems, labs, pharmacies, and third-party healthcare platforms via secure APIs.

Key Features of Aura (Enabled by ChampSoft)

Customizable EHR

Specialty-specific workflows, intuitive UI/UX, cloud and on-prem deployment options

AI & Analytics

Predictive analytics, KPI dashboards, outcome tracking, and clinical performance visualization

Interoperability

HL7/FHIR compliance, lab/pharmacy integration, third-party API connections

Data Security

Full HIPAA/GDPR compliance, advanced security protocols, audit trails, and user permissions

RCM Optimization

Automated billing/claims, insurance verification, coding support, real-time financial dashboards

Business Outcomes

  • Accelerated Time-to-Market: ChampSoft’s healthcare platform experience enabled faster development cycles, helping Sigmund bring Aura to market more efficiently.
  • Elevated Clinical Utility: AI-enhanced workflows and customization features aligned directly with clinicians’ needs—reducing documentation time and increasing engagement.
  • Improved Operational Control: With integrated EHR, EMR, and RCM features, Aura empowered healthcare organizations to manage care and revenue seamlessly in one platform.
  • Enterprise-Ready Compliance: Security and interoperability architecture enabled Sigmund to win contracts with enterprise behavioral health providers and health systems.

Why It Matters

Sigmund Software’s Aura platform is a testament to the power of combining cutting-edge technology with deep healthcare domain knowledge. ChampSoft’s contributions ensured Aura is more than just another EHR—it is a smart, secure, scalable ecosystem for healthcare delivery and administration. This collaboration highlights ChampSoft’s strength not only in building robust healthcare systems but also in applying real-world AI capabilities to solve the most pressing challenges in modern healthcare IT.